Insurance2go

We read Insurance2go's privacy policy so you don't have to.

  • Find out what they do with data about you
  • Contact them if you have a request about that data
Make a request

Organisation information

Description

Insurance2go is one of the trading names of Loyal Insurance specialising in phone insurance. All data collected by Insurance2go is sent to a sister company 'Citymain'

Registration country

United Kingdom

Registration number

05350177

Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.

Role

Data Protection Officer

Email address

compliance@spbuk.com

Telephone number

02392 836839

Postal address

SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

Data categories collected

Organisations must give details about what categories of data are stored and processed.

  • Bank account details

  • Date of birth

  • Device information

  • Email address

  • Names

  • Postal address

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

Third parties

Organisations must give details about other parties that personal data is shared with.

List of third parties

  • Citymain

  • SPB

  • When providing a service in relation to a claim; loss adjusters and service providers for the repair and replacement of an item

  • courts, regulators, law enforcement or in certain cases other insurers

How specific is this information?

Third parties are listed as groups

Observations

The corporate structure of these companies makes it difficult to determine which data is sent where.

Retention rules

Organisations must give details about how long data is kept.

Summary

In most cases the retention period will be for a period of seven years following the policy record expiry date or the date of claim notification.

How specific is this information?

  • Retention rules are given without mentioning specific categories of data

  • Specific times are given for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

  • Consent

    - By using their website, you consent to the processing of data about you by Google Analytics

Observations

They rely on consent and legitimate business interests but don't specify which purposes rely on which lawful basis.

Security standards

Organisations must ensure that data is stored and processed securely.

This privacy notice does not appear to have this information.

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This privacy notice does not appear to have this information.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

This privacy notice does not appear to have this information.

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.

Summary

This privacy notice contains information about to make a complaint to a data protection regulator

Observations

They ask that you try to resolve any issues with them first, by contacting the Data Protection Officer at compliance@spbuk.com

How specific is this information?

This privacy notice doesn't contain specific contact details for a data protection regulator

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.

Assessment

This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Make a request

  • See data they hold about you

    You can ask to see what data Insurance2go has about you. They usually can’t charge for this, and they must respond to your request within a month.

    Why you might make this request

    You might want a copy of the data about you to understand what data the organisation has collected about you.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Change data they hold about you

    You can ask Insurance2go to change inaccurate or incomplete data about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    If an organisation is using information about you which is incorrect, you can ask them to correct it.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Delete data they hold about you

    You can ask that Insurance2go delete information about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    You might want to delete data about you if, for example, you have stopped using an organisation’s services.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Limit how they use data about you

    You can ask that Insurance2go only store data about you and not use it. They must respond to your request within a month.

    Why you might make this request

    You might want the accuracy of the data to be verified or you might want the organisation to hold on to data so you can make a legal claim against them.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Stop their use of data about you

    You can ask Insurance2go to stop using your data for particular reasons. They must respond to your request within a month.

    Why you might make this request

    You might want to stop the organisation using your data to for direct marketing.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Export data they hold about you

    You can ask Insurance2go to move data about you to another service or provide it in a format that can be used by another service.

    Why you might make this request

    You might want to move your data to another organisation to get a better deal.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

  • Challenge an automated decision

    You can ask Insurance2go to give you information about how they use automated decision making, or ask for a person to review an automated decision.

    Why you might make this request

    You might want to find out about an automated decision if, for example, you were rejected for a bank loan or account.

    By email

    Email compliance@spbuk.com using a template.

    Template

    Copy template to clipboard

    By phone

    02392 836839

    By post

    SPB UK & Ireland 3000 Lakeside, North Harbour Western Road Portsmouth Hampshire PO6 3EN

Last updated 2018-09-27 at 09:09:58 • Download as JSONAPI documentationView on GitHubView on OpenCorporates