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GoCompare

The information on this page is from the privacy notice published by GoCompare.

You can use this page to learn about how this organisation uses personal data and find out how to make a request related to the data they hold about you.

Make a request

  • See data they hold about you

    You can ask to see what data GoCompare has about you. They usually can’t charge for this, and they must respond to your request within a month.

    Why you might make this request

    You might want a copy of the data about you to understand what data the organisation has collected about you.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

  • Change data they hold about you

    You can ask GoCompare to change inaccurate or incomplete data about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    If an organisation is using information about you which is incorrect, you can ask them to correct it.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

  • Delete data they hold about you

    You can ask that GoCompare delete information about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    You might want to delete data about you if, for example, you have stopped using an organisation’s services.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

    Observations from contributor

    We must erase your personal information following your request except in limited circumstances prescribed by law, such as where we need to retain your personal information in order to comply with a legal obligation or in order to establish, exercise or defend legal claims. In these circumstances, we will restrict our processing of your personal information by putting it 'beyond use'. This means that your personal information is deleted from our website and retained only in a separate and restricted database, where it will not be processed for any purpose other than as detailed above. Access to this database is managed by our DPO and is strictly limited.

  • Limit how they use data about you

    You can ask that GoCompare only store data about you and not use it. They must respond to your request within a month.

    Why you might make this request

    You might want the accuracy of the data to be verified or you might want the organisation to hold on to data so you can make a legal claim against them.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

  • Stop their use of data about you

    You can ask GoCompare to stop using your data for particular reasons. They must respond to your request within a month.

    Why you might make this request

    You might want to stop the organisation using your data to for direct marketing.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

  • Export data they hold about you

    You can ask GoCompare to move data about you to another service or provide it in a format that can be used by another service.

    Why you might make this request

    You might want to move your data to another organisation to get a better deal.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

  • Challenge an automated decision

    You can ask GoCompare to give you information about how they use automated decision making, or ask for a person to review an automated decision.

    Why you might make this request

    You might want to find out about an automated decision if, for example, you were rejected for a bank loan or account.

    By email

    Email dpo@gocompare.com using this template

    Copy template to clipboard

    By phone

    01633 654060

    By post

    Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

    Observations from contributor

    No automated decision making is done on the site. A disclaimer is not provided for automated decision making for the services that you may reach having used Go Compare (which Compare The Market makes a point of mentioning).

Organisation information

Description

GoCompare is a British financial services comparison website.

Registration country

United Kingdom

Registration number

05799376

Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.

Role

Data Protection Officer

Email address

dpo@gocompare.com

Telephone number

01633 654060

Postal address

Gocompare.com Limited, Imperial House Imperial Way,Newport, NP10 8UH

Data categories collected

Organisations must give details about what categories of data are stored and processed.

  • Criminal recordsSpecial category

  • Date of birth

  • Device information

  • Email address

  • Employment

  • HealthSpecial category

  • Names

  • Online activity

  • Postal address

  • Telephone number

Observations

Place of birth may be recorded.

Details about you and your financial situation....

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

This section hasn't been completed yet. Help us by updating it on GitHub.

Third parties

Organisations must give details about other parties that personal data is shared with.

List of third parties

  • Members of corporate group

  • DVLA

  • Regulatory bodies

  • Law enforcement

  • Fraud prevention agencies

  • Third parties to whom Go Compare sell, transfer or merge parts of their business with

How specific is this information?

Third parties are listed by name

Observations

GoCompare keeps a list of third parties it shares data with at https://www.gocompare.com/partner-list/ and https://www.gocompare.com/third-party-partner-list/

When you ask GoCompare to compare prices for your insurance quote, they may send your data to all the insurance companies they work with.

GoCompare runs a partner programme with different classes: white label and affiliate. Affiliate is a company that pays to be placed in a particular position on GoCompare, white label is a product that is made by one c

Retention rules

Organisations must give details about how long data is kept.

How specific is this information?

  • Specific times are given for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

  • Consent

    If you opt-in to particular services, for example the continuous savings service, GoCompare would process your personal information in order to obtain a car insurance quote on a person's behalf.

    If you opt-in to receive renewal reminders from GoCompare they will get in touch with you to remind when your car insurance is up for renewal.

    If you opt-in to receive general marketing from GoCompare they may send you newsletters, information about their latest offers, products and promotions.

    If you opt-in to receive contact from partners who provide you with the two cheapest quotes, those partners would receive your contact details so they can contact you in order to progress a sale.

  • Contract

    Sharing personal information with approved partners and third party product providers.

    Processing personal information to send you service information.

    These are necessary to provide you a service to you.

  • Legitimate interests

    Approved third party partners - https://www.gocompare.com/third-party-partner-list/ - can be sent information about you and what you are trying to insure. GoCompare may then subsequently process your personal data to verify a sale has taken place between you and their party partners, or their approved partners.

    Processing personal information so that they can provide a more user-friendly, intuitive and enjoyable price and product comparison experience.

    Processing your personal information in order to detect and prevent financial crime, including fraud.

    Processing your personal data to verify a sale between you and one of their approved partners or third party product providers has taken place.

    Processing your personal information to personalise or improve aspects of their service delivery.

Observations

Consent for partners to contact you has limited contact provision in it:

Those partners should not contact you on more than three occasions within ninety days following the date on which you obtain a quote via our website.

Bases for processing is in a three column table which is a useful way of presenting the information.

Security standards

Organisations must ensure that data is stored and processed securely.

How specific is this information?

This organisation provides general details about how they secure data

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This privacy notice does not appear to have this information.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

Summary

This organisation does not use automated decision making

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.

Summary

This privacy notice contains information about to make a complaint to a data protection regulator

How specific is this information?

This privacy notice contains specific contact details for a data protection regulator

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.

Assessment

This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Last updated 2018-07-10 at 15:07:31 • Download as JSONAPI documentationView on GitHubView on OpenCorporates