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The information on this page is from the privacy notice published by

You can use this page to learn about how this organisation uses personal data and find out how to make a request related to the data they hold about you.

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Organisation information

Description is a British consumer finance information website providing information and journalistic articles enabling people to save money

Registration country

United Kingdom

Registration number


Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.


Chief Risk Officer

Email address

Postal address

MoneySupermarket House, St. David's Park, Ewloe, Flintshire, CH5 3UZ.

Data categories collected

Organisations must give details about what categories of data are stored and processed.

  • Bank account details

  • Date of birth

  • Email address

  • Gender

  • Online activity

  • Postal address

  • Telephone number

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

This privacy notice does not appear to mention any unusual processing purposes.

Third parties

Organisations must give details about other parties that personal data is shared with.

List of third parties

  • Experian Ltd

  • Capital One Plc

  • Financial Conduct Authority

How specific is this information?

Third parties are listed by name

Observations lists companies it shares data with by name and includes a description of why it may need to share that information.

Retention rules

Organisations must give details about how long data is kept.


Unless a longer retention period is required or permitted by law, they will only hold personal information on their systems for the period necessary to fulfil the purposes outlined in their Privacy Policy or until an individual request it is deleted.

If, individuals register for any of their services, and do not use them for a reasonable time (which may vary depending on the service(s) the individual has registered for) they may contact the indiviudual to ensure they're still happy to receive communications.

If they delete personal information it may persist on back-up or archival media for legal, tax or regulatory purposes.

How specific is this information?

  • Retention rules are given without mentioning specific categories of data

  • Unspecific times for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

  • Consent

    Consent – Where necessary we will only collect and process your personal information if you have consented for us to do so. For example, when you register to use Cheap Energy Club, we will use your personal information to provide the services detailed at section 3.4.1.

  • Legitimate interests

    Legitimate Interests – We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of "legitimate interests" as a justification for processing your personal information. Our legitimate interests for processing your personal information are:

    to enable you to access and use the Site;
    to communicate with you about your use of the MSE Personalised Tools. For example, sending you a confirmation email of your search results after you have used the MSE Personalised Tools. Unless you have agreed, this won't include communications about consumer news, other MSE Personalised Tools, other MoneySaving tips, products and exclusives which we think you may be interested in; and

    to improve our Site. We may use your personal information to undertake demographic segmentation and generate profiling information to help us understand what you might be interested in and for market research. We are always working to make a better Site for you and using your personal information in this way helps us to do this.

Security standards

Organisations must ensure that data is stored and processed securely.

Security standards URL


MoneySavingExpert say that keeping information about individuals secure is very important to them and they therefore store and process personal information in accordance with the high standards required under data protection legislation.

From time to time and for operational reasons the personal information they collect may be transferred to and stored in countries outside of the European Economic Area ("EEA"). An individuals information may also be processed by some of their service providers which operate outside the EEA.

They note that different countries have different data protection and security laws and some of these do not offer the same level of protection as the UK.

When they appoint their service providers to help them provide products and services (which may include some based in the USA), they say they take care to ensure that they have appropriate security measures in place.

11.2. We do our best to keep the information you disclose to us secure. However, we can't guarantee its security. By using our Site you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

How specific is this information?

This organisation provides general details about how they secure data

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This section hasn't been completed yet. Help us by updating it on GitHub.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

This privacy notice does not appear to have this information.

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.


This privacy notice contains information about to make a complaint to a data protection regulator

How specific is this information?

This privacy notice contains specific contact details for a data protection regulator

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.


This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Last updated 2018-06-29 at 08:06:10 • Download as JSONAPI documentationView on GitHubView on OpenCorporates