Atom Bank

We read Atom Bank's privacy policy so you don't have to.

  • Find out what they do with data about you
  • Contact them if you have a request about that data
Make a request

Organisation information

Registration country

United Kingdom

Registration number

08632552

Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.

Email address

customersupport@atombank.co.uk

Postal address

FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

Data categories collected

Organisations must give details about what categories of data are stored and processed.

Observations

Very detailed and organised under categories

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

This privacy notice does not appear to mention any unusual processing purposes.

Third parties

Organisations must give details about other parties that personal data is shared with.

List of third parties

  • Fraud prevention

  • Anti-money laundering

  • Credit reference agencies

  • Law enforcement

  • Regulators

  • Government departments like HMRC

  • Sales or servicing platforms

How specific is this information?

Third parties are listed as groups

Retention rules

Organisations must give details about how long data is kept.

Summary

Atom will not retain your personal information for longer than is necessary for the practices described in this policy.

Regulatory requirements, for seven years, but longer in certain circumstances.

Marketing data is retained until notified by a user.

How specific is this information?

  • Retention rules are given for specific categories of data

  • Specific times are given for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

This privacy notice does not appear to have this information.

Security standards

Organisations must ensure that data is stored and processed securely.

Observations

Uses data encryption, digital signatures, firewalls, intrusion detection, physical security, background checks for staff, strong security procedures across service operations

How specific is this information?

This organisation provides specific details about how they secure data

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This privacy notice does not appear to have this information.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

This privacy notice does not appear to have this information.

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.

Summary

This privacy notice contains information about to make a complaint to a data protection regulator

Observations

Mentions and has a link to the Information Commissioner's Office

How specific is this information?

This privacy notice contains specific contact details for a data protection regulator

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.

Assessment

This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Make a request

  • See data they hold about you

    You can ask to see what data Atom Bank has about you. They usually can’t charge for this, and they must respond to your request within a month.

    Why you might make this request

    You might want a copy of the data about you to understand what data the organisation has collected about you.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Change data they hold about you

    You can ask Atom Bank to change inaccurate or incomplete data about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    If an organisation is using information about you which is incorrect, you can ask them to correct it.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Delete data they hold about you

    You can ask that Atom Bank delete information about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    You might want to delete data about you if, for example, you have stopped using an organisation’s services.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Limit how they use data about you

    You can ask that Atom Bank only store data about you and not use it. They must respond to your request within a month.

    Why you might make this request

    You might want the accuracy of the data to be verified or you might want the organisation to hold on to data so you can make a legal claim against them.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Stop their use of data about you

    You can ask Atom Bank to stop using your data for particular reasons. They must respond to your request within a month.

    Why you might make this request

    You might want to stop the organisation using your data to for direct marketing.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Export data they hold about you

    You can ask Atom Bank to move data about you to another service or provide it in a format that can be used by another service.

    Why you might make this request

    You might want to move your data to another organisation to get a better deal.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

  • Challenge an automated decision

    You can ask Atom Bank to give you information about how they use automated decision making, or ask for a person to review an automated decision.

    Why you might make this request

    You might want to find out about an automated decision if, for example, you were rejected for a bank loan or account.

    By email

    Email customersupport@atombank.co.uk using a template.

    Template

    Copy template to clipboard

    By post

    FAO The Data Protection Officer, Atom Bank, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS

Last updated 2019-01-31 at 10:01:58 • Download as JSONAPI documentationView on GitHubView on OpenCorporates