Kelkoo

We read Kelkoo's privacy policy so you don't have to.

  • Find out what they do with data about you
  • Contact them if you have a request about that data
Make a request

Organisation information

Description

Price comparison shopping and travel website

Registration country

United Kingdom

Registration number

10015850

Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.

Name

xNo name listed, only referred to as "him".

Role

Data Protection Officer

URL

http://www.kelkoo.co.uk/company-pages/privacy-policy

Email address

dpo@kelkoogroup.com

Data categories collected

Organisations must give details about what categories of data are stored and processed.

  • Date of birth

  • Email address

  • Gender

  • Location

  • Names

  • Telephone number

Observations

They may collect personal financial information but are not specific (no mention of bank account details for example). They also list IP address specifically.

They define personal information as any information from which you "can be identified directly or indirectly". Perhaps a bit unclear what they mean by "indirectly."

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

This privacy notice does not appear to mention any unusual processing purposes.

Third parties

Organisations must give details about other parties that personal data is shared with.

How specific is this information?

Third parties are listed as groups

Observations

They mention no third parties by name.

Retention rules

Organisations must give details about how long data is kept.

Summary

They keep your information as long as necessary for the purposes listed in "How do we use your personal information".

How specific is this information?

  • Retention rules are given without mentioning specific categories of data

  • Unspecific times for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

  • Consent

    - When you view or buy a product/service from a seller on Kelkoo
    - When you make a complaint or enquiry
    - When you give information to register for an account or give your contact details for an offer or prize

Observations

It is generally unclear under which lawful basis Kelkoo uses data.

Security standards

Organisations must ensure that data is stored and processed securely.

Security standards URL

http://www.kelkoo.co.uk/company-pages/privacy-policy

Observations

Nothing too specific (no mention of encryption or other security measures) beyond mention of "industry standard practices" and storing info on secure servers.

How specific is this information?

This organisation provides general details about how they secure data

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This privacy notice does not appear to have this information.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

This privacy notice does not appear to have this information.

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.

This privacy notice does not contain information about to make a complaint to a data protection regulator.

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.

Assessment

This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Make a request

  • See data they hold about you

    You can ask to see what data Kelkoo has about you. They usually can’t charge for this, and they must respond to your request within a month.

    Why you might make this request

    You might want a copy of the data about you to understand what data the organisation has collected about you.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

    Observations from contributor

    The right to access is clearly spelled out with it's own heading.

  • Change data they hold about you

    You can ask Kelkoo to change inaccurate or incomplete data about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    If an organisation is using information about you which is incorrect, you can ask them to correct it.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

    Observations from contributor

    The right to rectification is clearly spelled out with it's own heading.

  • Delete data they hold about you

    You can ask that Kelkoo delete information about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    You might want to delete data about you if, for example, you have stopped using an organisation’s services.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

    Observations from contributor

    The right to delete personal information is clearly spelled out with it's own heading.

  • Limit how they use data about you

    You can ask that Kelkoo only store data about you and not use it. They must respond to your request within a month.

    Why you might make this request

    You might want the accuracy of the data to be verified or you might want the organisation to hold on to data so you can make a legal claim against them.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

    Observations from contributor

    The right to restrict processing is clearly spelled out with it's own heading.

  • Stop their use of data about you

    You can ask Kelkoo to stop using your data for particular reasons. They must respond to your request within a month.

    Why you might make this request

    You might want to stop the organisation using your data to for direct marketing.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

  • Export data they hold about you

    You can ask Kelkoo to move data about you to another service or provide it in a format that can be used by another service.

    Why you might make this request

    You might want to move your data to another organisation to get a better deal.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

    Observations from contributor

    The right to data portability is clearly spelled out with it's own heading.

  • Challenge an automated decision

    You can ask Kelkoo to give you information about how they use automated decision making, or ask for a person to review an automated decision.

    Why you might make this request

    You might want to find out about an automated decision if, for example, you were rejected for a bank loan or account.

    Through their website

    http://www.kelkoo.co.uk/company-pages/privacy-policy

    By email

    Email dpo@kelkoogroup.com using a template.

    Template

    Copy template to clipboard

Last updated 2019-01-01 at 10:01:30 • Download as JSONAPI documentationView on GitHubView on OpenCorporates