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Worldpay

The information on this page is from the privacy notice published by Worldpay.

You can use this page to learn about how this organisation uses personal data and find out how to make a request related to the data they hold about you.

Make a request

  • See data they hold about you

    You can ask to see what data Worldpay has about you. They usually can’t charge for this, and they must respond to your request within a month.

    Why you might make this request

    You might want a copy of the data about you to understand what data the organisation has collected about you.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Change data they hold about you

    You can ask Worldpay to change inaccurate or incomplete data about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    If an organisation is using information about you which is incorrect, you can ask them to correct it.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Delete data they hold about you

    You can ask that Worldpay delete information about you. They must respond to your request within a month. Sometimes your request can be refused.

    Why you might make this request

    You might want to delete data about you if, for example, you have stopped using an organisation’s services.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Limit how they use data about you

    You can ask that Worldpay only store data about you and not use it. They must respond to your request within a month.

    Why you might make this request

    You might want the accuracy of the data to be verified or you might want the organisation to hold on to data so you can make a legal claim against them.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Stop their use of data about you

    You can ask Worldpay to stop using your data for particular reasons. They must respond to your request within a month.

    Why you might make this request

    You might want to stop the organisation using your data to for direct marketing.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Export data they hold about you

    You can ask Worldpay to move data about you to another service or provide it in a format that can be used by another service.

    Why you might make this request

    You might want to move your data to another organisation to get a better deal.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

  • Challenge an automated decision

    You can ask Worldpay to give you information about how they use automated decision making, or ask for a person to review an automated decision.

    Why you might make this request

    You might want to find out about an automated decision if, for example, you were rejected for a bank loan or account.

    By post

    Data Protection Officer, Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

Organisation information

Description

Payment initiation service provider

Registration country

USA - Delaware

Registration number

4669304

Data Protection Officer

Organisations that use special categories of data, are public bodies, or do large scale processing must appoint a Data Protection Officer.

Role

Data Protection Officer

Postal address

Worldpay, The Walbrook Building, 25 Walbrook, London, EC4N 8AF

Data categories collected

Organisations must give details about what categories of data are stored and processed.

  • Bank account details

  • Credit history

  • Device information

  • Email address

  • Gender

  • Names

  • Postal address

  • Social security number

  • Telephone number

Unusual processing purposes

Organisations must provide information about what they do with data. This section highlights less common uses of data.

This privacy notice does not appear to mention any unusual processing purposes.

Third parties

Organisations must give details about other parties that personal data is shared with.

List of third parties

  • Worldpay group companies

  • Financial institution clients

  • Service providers and other third parties who help with the business operations of Worldpay

  • Regulatory authorities

  • Social media sites integrated into Worldpay web services

  • Potential purchasers of Worldpay

  • Business partners of Worldpay

  • Analytics and search engine providers (ordinarily non-personal info)

  • Credit reference agencies

  • Fraud prevention agencies

  • Third party credit and financial institutions

How specific is this information?

Third parties are listed as groups

Observations

Worldpay publish a table as an appendix to the privacy notice, which contains a more detailed breakdown of specifically what information will be available to which of the third parties that are mentioned in the notice.

Retention rules

Organisations must give details about how long data is kept.

Summary

Worldpay only retains personal information for as long as is required to achieve the purposes for which it was collected.

The policy notes that specific retention periods vary based on regulatory requirements but suggests that most data will not be retained for more than 7 years.

How specific is this information?

  • Retention rules are given without mentioning specific categories of data

  • Specific times are given for how long data is kept

Lawful bases

Organisations must justify collection and use of data under six lawful bases and provide information about their decisions

  • Legal obligation

    The policy indicates that they process data for "legal, regulatory or law enforcement purposes"

  • Legitimate interests

    Worldpay appear to rely on legitimate interests for all other data processing.

Observations

Worldpay do not clearly break down the lawful bases under which they process data. It appears that they rely on legal obligations as the lawful basis for processing data for "legal, regulatory or law enforcement purposes", and legitimate interests for everything else.

Security standards

Organisations must ensure that data is stored and processed securely.

Observations

The policy contains some basic information about how Worldpay secure personal customer information though it is not particularly specific.

How specific is this information?

This organisation provides general details about how they secure data

US-EU Privacy Shield

Some US organisations use the Privacy Shield Framework to provide adequate protections when data leaves the EEA.

This organisation does not appear to be part of the Privacy Shield Framework.

Data processing addendum

Some organisations offer a data processing addendum that gives data adequate protections when it leaves the EEA.

This privacy notice does not appear to have this information.

Automated decision making

Organisations must give details about how data is used to make decisions without human involvement.

This privacy notice does not appear to have this information.

Complaint information

Organisations must give details about how to make a complaint with a data protection authority.

Summary

This privacy notice contains information about to make a complaint to a data protection regulator

Observations

The policy includes information about submitting a complaint to the ICO about Worldpay's data processing.

How specific is this information?

This privacy notice contains specific contact details for a data protection regulator

Design recommendations

Organisations are required to provide privacy information in a transparent way. The Article 29 Working Party has provided recommendations on how to do this.

Assessment

This privacy notice:

  • Has language that is easy to understand

  • Is designed in a way that makes it easy to find information

  • Can be easily found on the organisation's website

Last updated 2018-06-29 at 08:06:15 • Download as JSONAPI documentationView on GitHubView on OpenCorporates